Privacy Policy

The website operates strictly adhering to all modern data processing methods (encryption, anonymization) as well as organizational measures in order to achieve data security.

Rights of Users

The Website User may exercise, as the case may be, the following rights:

• the right of access (to find out which of his data the Company processes, why and their recipients),
• the right to rectification (to correct any omissions or inaccuracies of the data);
• the right to erasure / right to be forgotten (deletion from the Company’s records, however, if their processing is no longer necessary),
• the right to restrict processing (in case of questioning the accuracy of the data, etc.),
• the right to portability (for the Customer to receive his data in a structured and commonly used format).

These rights are exercised at no cost to the Customer, by sending a relevant letter or email to the Data Protection Officer, unless they are repeated frequently and due to volume have administrative costs for the Company, in which case the Customer will bear the relevant costs. If the User exercises any of these rights, the Company will take all possible measures to satisfy his request within thirty (30) days of receiving the relevant request, after the manager informs him either of his satisfaction, or of the objective reasons that prevent its satisfaction.

Processing of Data by Third Parties

The Manager, as a data controller, only uses processors who provide sufficient assurances for the implementation of appropriate technical and organizational measures, in such a way that the processing meets the requirements of EU Regulation 2016/679 and any other applicable European and national legislation. and to ensure the protection of the rights of the data subject.

The processing by the processor, a partner of the Administrator, is governed by a contract or other legal act subject to the law of the Union or the Member State, which binds the processor in relation to the Administrator and determines the object and duration of the processing, the nature and purpose of the processing, the type of personal data and the categories of data subjects and the obligations and rights of the controller. The contract or other legal act in question provides in particular that the processor:

a) processes personal data only on the basis of recorded orders of the Company as data controller, including with regard to the transmission of personal data to a third country or international organization, unless obliged to do so under Union law or the law of the Member State in to which the processor is subject; in this case, the processor informs the controller of that legal requirement before processing, unless that law prohibits such information for serious reasons of public interest;

b) ensures that the persons authorized to process the personal data have undertaken an obligation of confidentiality or are subject to an appropriate regulatory obligation of confidentiality,

c) takes all the required measures pursuant to article 32 of EU Regulation 2016/679,

d) complies with the conditions mentioned above for hiring another processor,

e) takes into account the nature of the processing and assists the data controller with the appropriate technical and organizational measures, to the extent possible, to fulfill the data controller’s obligation to respond to requests for the exercise of the provisions of EU Regulation 2016/679 rights of the data subject,

f) assists the controller in ensuring compliance with the obligations arising from articles 32 to 36 of Regulation EU 2016/679, taking into account the nature of the processing and the information available to the processor,

g) at the controller’s option, delete or return all personal data to the controller after the end of processing services and delete existing copies, unless Union or Member State law requires the storage of personal data ,

h) makes available to the data controller any necessary information to demonstrate compliance with the obligations established in this article and allows and facilitates controls, including inspections, carried out by the data controller or by another auditor authorized by the data controller.

With regard to point (h) of the first subparagraph, the processor shall immediately inform the controller if, in its opinion, any order infringes this Regulation or other Union or national data protection provisions.

When the processor engages another processor to carry out specific processing activities on behalf of the Company as controller, the same data protection obligations as provided for in the contract or other legal act between the Company as processor and processor , as provided in paragraph 3, are imposed on the other party by means of a contract or other legal act in accordance with the law of the Union or the Member State, in particular to provide sufficient assurances for the application of appropriate technical and organizational measures, so that the processing meets the requirements of this regulation. When the other processor is unable to meet its data protection obligations,

Submission of objections and requests by Users

The user can contact the Data Protection Officer for any issue related to the processing of their data. The contact details of the controller are as follows:

ANNA KLADOU
Kampos Ag. Sylla,
Heraklion Crete, 71500
+30 2810 881020
[email protected] 

Cookies

Cookies are small text files that a website stores on your computer or mobile device when you visit it.

• First-party cookies are cookies placed by the website you are visiting. They can only be read from the specific site. In addition, the website may possibly use external services, which also place their own cookies, so-called third-party cookies.
• Persistent cookies are cookies that are stored on your computer and are not automatically deleted when you close your browser, unlike session cookies, which are deleted when you close your browser.

Every time a user visits the website, he will be asked to accept or reject cookies. By storing a user’s cookies, our website remembers his preferences in order to be able to make suggestions to the user about new products that may be of interest to him, to show him advertisements on social media. Thus, the user is given the possibility to choose from a new range of products that he may not have known about, to be informed about offers, etc.

Cookies can also be used to collect anonymous statistics about your browsing experience on the Commission’s websites.

The 3 types of site-viewing cookies we use have the purpose of:

• storing visitor preferences
• improving the functionality of our websites;
• the collection of analytics data (about user behavior)

Visitor preference cookies

These are placed by us and can only be read by us. They memorize the following:

• if you have accepted (or declined) the website’s cookie policy
• if you have already answered the pop-up window asking you to complete our survey (about how useful the website content was) so that you are not asked again

 Functional cookies

For the operation of some websites it is necessary to include some cookies. In this case, your consent is not required. Particularly:

• identification cookies
• technical cookies required by certain IT systems

Identification cookies

These are stored when you log in to the website using your member details. When you do this, you accept the corresponding privacy policy.

 Analysis cookies

We use these purely as part of internal research into ways to improve the service we provide to all users.

Cookies simply evaluate how you interact with our website – as an anonymous user (the collected data does not identify you personally).

Also, this data is not shared with third parties or used for any other purpose. The anonymized statistical data may be shared with contractors of communication projects who have entered into a contractual agreement with the Administrator. However, you have the right to refuse this type of cookies.

Promotion or Marketing

Promotional cookies are used to “serve” advertisements more relevant to you and your interests. They are also used to send targeted advertising, with the aim of limiting bulk spam and irrelevant advertising messages.

Third party cookies

Our website displays content from external providers, e.g. YouTube, Facebook and Twitter. To view third-party content, you must first accept their terms and conditions. These include their cookie policy, which is beyond our control. However, if you do not view the specific content, no third-party cookies are placed on your device.

These third party services are beyond the control of the Administrator. The providers may at any time change the terms of use, the purpose and use of cookies, etc.